When Alexandra Weinstein received the photos from her wedding in Anguilla in November 2023, she loved them all. At first.
A few weeks later, after she had gone through all the photos and reflected further, she felt that something was off about the editing style, and she wasn’t happy. She felt it made her makeup look dulled, her teeth yellow and the ocean background gray.
Months after a back-and-forth with her photographer, she took to TikTok to chronicle the experience in a series of videos, which collectively garnered millions of views. She said she asked for re-edits of some photos, but when she didn’t like the updated versions, she requested the unedited, raw images. The photographer shared some, which Ms. Weinstein edited herself to better align with her vision.
Eventually, Ms. Weinstein asked for all the raw images, and the photographer quoted a price that she and her husband found unreasonable, after initially paying nearly $8,000. She posted on her Instagram story saying something like, “You shouldn’t be in the wedding industry if you’re not aiming to please a client,” Ms. Weinstein shared in a phone interview.
“And I had emailed her stating, I really hope you don’t want me to share a negative review on this situation,” said Ms. Weinstein, 30, who lives in Tampa, Fla.
“As a first time bride, you’re going into it blind,” she said. “You don’t know the right questions to ask.” She said she found the photographer on Instagram, they talked and she sent a Pinterest board with ideas of what she wanted.